Your website isn't generating leads. Now here's the good part. YPC Chat is quite simply the best dollar for dollar customer service solution for your website. Join today to start your free 30 day trial
What smart business owners use to improve their customer service, without lifting a finger! YPC Chat is the secret to managing your business more profitably.
Weâre not robots who pretend to find the right answer. Weâre real humans, experts at building a personal connection with your visitors and capturing leads.
Weâre up to 50x cheaper than hiring a full-time employee to manage your live chat. And you get access to our entire team of live chat agents and experts!
Your dedicated account manager will work hand-in-hand to continually optimize your live chat service for the best results.
YPC Chat is completely customizable for your business. Change the logo and color scheme to reflect your own business.
Our Chat agents will build a custom knowledge base reference specifically for your business. This helps our agents answer questions about your business to your prospects.
YPC Chat does the heavy lifting phone and email can't handle. Get rid of long queues and surprise customers with instant answers.
YPC Chat allows visitors to get their questions solved and helps them in taking quick buying decisions. We discover new opportunities by approaching customers directly on your site.
YPC Chat makes your website look alive. Simply put, YPC Chat breaks down barriers of communication. Your customers will appreciate the human touch we give them.
We will help you with the on-boarding process. In case you donât know how to do that, we will take care of it all. Like I said, you don't need to lift a finger.
You will have a dedicated real human being from the very first day you sign-up with us. Your manager will help you with everything from setup to billing and renewal.
Our agents will send you data of important sales leads that we gather from chats. If there is urgency sensed in the prospect your YPC Chat agent will call you directly.
Our services come with 30 days no obligatory trial period. There is nothing to lose for sure! Our agents will contact you when you're ready to buy.
Stop doing things by yourself, let us help you.Start Your Free 30 Day Trial
Our in-house professional copywriters gather FAQs from you and your web site and turn them into live chat messaging guidelines that fit your brandâs tone and business objectives.
Your Account Manager will review & revise the live chat messaging guidelines with you until you feel comfortable with the approach and language we will use with your customers.
We make the first step towards a conversation by inviting customers to chat. Greetings sent automatically to customers will let them know that we are available and ready to help.
A grade from each chat will show you which aspects of our customer service is working well and what needs improving.
Customers can start a conversation anytime when surfing your website.
Customers are amazed by the quality of our support and can spread the love on their social media channels using the âshareâ buttons in your chat window.
Our agents will free up your time so youâll have more energy doing your actual job. Oh, and the first 30 days of this service are free
Thanks for the patience and for the comparison graph! Agent was great, patient, and knowledgeable and if he did not have the answer he went and got it.
Paul was prompt, knowledgeable, and very friendly. He is a great example of what your services can do for our business.
Ever since getting YPC Chat installed on our website I have noticed a significant increase in leads. This proved to be very lucrative for us since the competition in our local area is pretty tough.
Great company to send leads. Very efficient and pleased with the services. We get lots of leads and that whats important. Support is also great from the managers/support. Thanks YPC Chat
Let me ask you this: if a prospect talks to a chat agent at 4 a.m. are you going to be awake to follow that lead and conduct business?
Probably not. Unlike most live chat software, YPC Chat isn't an answering service. We are engaging with your prospects and asking them questions to make it easier for you, the business owner, to give them an accurate quote. Even when your chat agent goes home to his family at the end of the work day, YPC Chat is automatically setup to capture leads from your visitors.
Besides, most companies promising 24/7 chat support are outsourcing their service to India (we know that's not what you're looking for). 24/7 chat agents are pointless if you're not awake.
This is a great question and We'd imagine you've seen first-hand how quality of service and creating a rapport can factor into a deal closing...often more so than cost.
We certainly understand this concern at YPC Media and truly value the importance of your brand's reputation. Our agents are highly-screened and trained to ensure you have comfort with their approach, strategy, and style. This is something we take very seriously and was a major factor in why we started this service.Show More
All YPC Chat agents live and work in our office building in Rochester, NY. You will never have any chat agents that are outsourced overseas.Show More
Sometimes we may need more information from you to address a customer. When this happens...
our agents are great at letting your customers know they need to look into a question more thoroughly before getting back to them. We'll ask for their email and follow-up with them after we double-check with you.Show More
Hi, are you looking for Chat Agents for your Website?